Arrival Please arrive 15 minutes prior to your appointment to allow yourself time to unwind before your treatment. We feel it is important to offer guests a reliable schedule, therefore treatment times cannot be extended for late arrivals.

Treatments Please note all treatment times are inclusive of consultation and aftercare. Bath robes, slippers and towel are only provided to those guests on spa packages and are not included with all spa treatments unless otherwise stated when booking. Please note only one spa towel per guest is provided.

Facilities Use of the facilities is not included with spa treatments unless otherwise stated. Please ask for further details.

Medical Questions Please advise us of any health conditions, allergies, medication or injuries that may affect your choice of spa treatment. Our Spa Team will be happy to discuss any special requirements you may have and advise on which spa treatment will be most suitable to you.

Children Children under the age of 16 are regretfully not permitted in the Spa area.